RPA and Artificial Intelligence

RPA bots follow a step-by-step flow of rule-based tasks they were assigned by human employees. Thus, as automation takes time-consuming and repetitive tasks off the shoulders of your most valuable people, they can channel their time and resources back to more meaningful duties.

However, Robotic Process Automation technology is designed solely to work based on highly specific workflows which don’t change over time. This means they still have to rely on humans when exceptions need to be dealt with.

Artificial Intelligence can easily take over exception management to provide your business with full, end-to-end automation of the most common, non-value added tasks. Thanks to AI’s cognitive abilities, it can handle complex processes, which until now have been performed solely by humans.